The Vacation Exchange Network FREQUENTLY ASKED QUESTIONS
- I've never exchanged before.
Does The Vacation Exchange Network provide exchange guidelines?
Yes. We provide an Agreement between members that lists the types of details you should discuss when planning an exchange. back
- How many properties are in the Network?
The number of vacation properties is growing daily. We currently have over 1500 properties, including domestic and international. back
- How do I arrange an exchange?
The process is very simple. Either, contact us and we'll do all the initial searching for you, at no additional fee. Or, look through The VacationExchange website for vacation properties you're interested in visiting, contact the other member and arrange the exchange. See How To Make an Exchange for complete information. back
- Are exchanges made directly between two members?
Members have the option of making Direct and Indirect Exchanges. back
- What is the difference between Direct and Indirect Exchanges?
A Direct Exchange is when two members agree to exchange with each other. An Indirect Exchange is when one member allows another member to use her property. The member allowing use of her property receives an Exchange Credit for use at a later time. back
- What is an Exchange Credit and how is it used?
A member allowing another member to use his property for an Indirect Exchange receives a $250.00 Exchange Credit which can be used at a later time to pay in full for a Direct Exchange or to apply to the $500.00 Indirect Exchange fee. back
- How easy is it to make an exchange?
Very easy, since members have the option of making Direct or Indirect Exchanges. A recent survey among members identified that it generally takes less than three contacts to arrange an exchange. And remember, you only pay when you make an exchange. back
- Does The VacationExchange Network staff arrange the exchanges?
When you are ready to make an exchange, just tell us where you want to go and when, and we will do all of the initial searching for you. We then put you in touch with other members interested in your exchange. This direct contact between members works best because members like talking to the people who will be using their home, getting to know them and advising them of the Do's and Don'ts. back
- Do I have to exchange with another member when they contact me?
No, the Network affords total flexibility. Each member decides if, and when, to accept a Direct Exchange or to allow an Indirect Exchange. back
- Must exchanges take place during the same week(s)?
No. If the property is a vacation home, exchanges do not need to occur during the same week. If the property is a primary home, you can use it when ever it is available. back
- What is the fee when I make an exchange?
The fee for a Direct Exchange is $250.00 for each member, paid when an exchange is made. The fee for an Indirect Exchange is $500.00 for the member using the other member's property. back
- How does The VacationExchange Network know when an exchange has been made?
Our Network is based on honesty. When a member initiates or accepts an exchange, the member is expected to notify The VacationExchange Network. back
- What if I am unable to make an exchange?
You only pay when you make an exchange. back
- Is there a print product in addition to the web site?
No. In order to keep the listings current, the information is available only online. back
- Are time-share properties eligible for membership?
No. The VacationExchange Network is only available to sole owners of vacation properties and primary homes in vacation areas. back
- I use a Property Manager to rent my property when I'm not there. Is this a problem?
No. In fact, The Vacation Exchange Network has made arrangements with scores of Property Managers who now offer the service to their clients. back
- I own a condo, not a single family vacation home. Can I join the Network?
Yes. The Network includes both single family residences and condominiums. back
- I'm concerned about the privacy of the information I provide. How am I protected?
We are committed to the fundamentals of protecting consumer privacy on the Internet. See Privacy Policy for complete information. back
